Data Access, Correction, and Deletion Requests
How to ask what personal information CashMarket has about you, request corrections, or request deletion
Your Privacy Request Options
At CashMarket, we respect your privacy and your right to understand and control your personal information. You may contact us to request access to the personal information we store about you, ask us to correct or update inaccurate information, or request deletion of personal information from our systems, subject to applicable legal and operational requirements.
How to Submit a Request
Email Our Support Team
To request access to your data, a correction, or deletion, please email our support team at:
Information to Include in Your Request
To help us process your request efficiently, please include the following information in your email:
- Subject Line: "Privacy Request", "Data Access Request", "Data Correction Request", or "Data Deletion Request"
- Your Full Name: As it appears in our records
- Email Address: The email address associated with your account
- Account Type: Whether you are a property owner or investor
- Request Type: Whether you want access, correction, deletion, or another privacy-related action
- Verification Information: Any additional information that can help us verify your identity
- Specific Details: If applicable, identify the information you want corrected or the records you want us to review
What You Can Ask For
Depending on your request and applicable law, you may ask us to:
- Confirm whether we store personal information associated with you
- Provide a copy or summary of the personal information we retain about you
- Correct or update inaccurate account, contact, property, or lead-related information
- Delete personal information associated with your account or prior submissions, where deletion is legally available
- Explain whether certain information must be retained for legal, security, fraud-prevention, tax, accounting, or contractual reasons
Examples of Information We May Review
Depending on how you used the site or app, a privacy request may involve categories such as:
- Account and profile information
- Contact details such as name, email address, and phone number
- Property details and lead submission information
- Communication history, inquiry details, and preferences
- Operational records needed to support your account or comply with legal obligations
Processing Timeline
We will acknowledge receipt of your privacy request within 48 hours when practical and will respond within the timeframe required by applicable law. In many cases, we aim to complete review and response within 30 days after identity verification. If we need additional time, clarification, or verification information, we will let you know.
Important Notes
- - We may need to verify your identity before fulfilling a request
- - Some information may need to be retained for legal, regulatory, security, fraud-prevention, or recordkeeping reasons
- - If deletion is completed, it may be permanent and cannot be undone
- - If you ask for deletion of account-related information, you may need to create a new account to use certain services again
- - We may request clarification if your email does not clearly identify what action you want us to take